Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Quiwox, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you may not use our services or access our website.

2. Company Information

QUOINX TECHNOLOGIES PRIVATE LIMITED is a private limited company operating under the brand name Quiwox. Our registered office is located at:

3. Services Description

Quiwox provides comprehensive IT services including but not limited to:

• Web development and design
• Mobile application development
• Cloud solutions and infrastructure
• Database design and management
• System integration services
• Cybersecurity solutions
• Business intelligence and analytics
• IT support and maintenance
• Digital transformation consulting

4. Service Agreements

4.1 Project Scope

All services will be provided according to the specific project scope, timeline, and deliverables agreed upon in writing between Quiwox and the client.

4.2 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete project requirements
• Timely provision of necessary materials and information
• Payment of fees according to the agreed schedule
• Review and approval of deliverables within specified timeframes
• Compliance with applicable laws and regulations

4.3 Our Responsibilities

Quiwox commits to:

• Delivering services according to agreed specifications
• Maintaining professional standards and quality
• Protecting client confidentiality and data security
• Providing timely communication and project updates
• Delivering projects within agreed timelines

5. Payment Terms

5.1 Fees and Pricing

Service fees will be determined based on project scope, complexity, and requirements. All prices are quoted in Indian Rupees (INR) unless otherwise specified.

5.2 Payment Schedule

Payment terms will be specified in individual service agreements. Generally, we require:

• Initial payment upon project commencement
• Milestone-based payments for larger projects
• Final payment upon project completion and delivery

5.3 Late Payments

Late payments may incur additional charges as specified in the service agreement. We reserve the right to suspend services for overdue payments.

6. Intellectual Property Rights

6.1 Client IP

Clients retain ownership of their existing intellectual property, including trademarks, copyrights, and proprietary information.

6.2 Work Product

Upon full payment, clients will own the work product created specifically for their project, subject to any third-party licenses or restrictions.

6.3 Our IP

Quiwox retains ownership of our proprietary methodologies, frameworks, and general knowledge developed through our services.

7. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

• Business strategies and plans
• Technical specifications and designs
• Financial information
• Customer and vendor information
• Any other information marked as confidential

8. Data Protection and Privacy

We are committed to protecting your personal and business data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law:

• Quiwox shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the total amount paid by the client for the specific service
• We are not responsible for third-party actions or services
• Clients are responsible for backing up their data and systems

10. Warranties and Disclaimers

10.1 Service Warranties

We warrant that our services will be performed in a professional manner consistent with industry standards.

10.2 Disclaimers

We disclaim all other warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Uninterrupted or error-free service
• Compatibility with all systems and software
• Results or outcomes of our services

11. Termination

11.1 Termination by Client

Clients may terminate services with written notice. Payment for completed work and reasonable termination costs will be required.

11.2 Termination by Us

We may terminate services in case of:

• Non-payment of fees
• Breach of contract terms
• Unreasonable client demands or behavior
• Force majeure circumstances

12. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.

13. Dispute Resolution

13.1 Negotiation

Parties agree to attempt to resolve disputes through good faith negotiation before pursuing legal action.

13.2 Arbitration

Any disputes that cannot be resolved through negotiation shall be subject to binding arbitration in accordance with the Arbitration and Conciliation Act, 2015.

13.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be conducted in the courts of Mumbai, Maharashtra.

14. Website Usage

14.1 Acceptable Use

Users of our website agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper functioning of the website
• Respect intellectual property rights
• Provide accurate information when contacting us

14.2 Prohibited Activities

The following activities are strictly prohibited:

• Transmitting malicious code or viruses
• Attempting to hack or compromise our systems
• Using automated tools to access our website
• Violating any applicable laws or regulations
• Impersonating others or providing false information

15. Marketing Communications

By providing your contact information, you consent to receive marketing communications from Quiwox through various channels including email, SMS, WhatsApp, and phone calls. You may opt-out of these communications at any time using the methods described in our Privacy Policy.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Quiwox regarding the use of our services.

19. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us: