Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Business Information: Company name, job title, and business requirements
• Communication Preferences: Your preferences for receiving marketing communications
• Project Information: Details about your project requirements and specifications

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information
• Device information

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide IT services, web development, and other technical solutions
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send promotional materials, newsletters, and updates about our services (with your consent)
• Business Operations: To improve our services, conduct analytics, and make business decisions
• Legal Compliance: To comply with applicable laws and regulations

3. Marketing Communications

With your explicit consent, we may send you marketing communications through various channels:

• Email Marketing: Promotional emails, newsletters, and service updates
• WhatsApp Marketing: Messages about new services, offers, and company updates
• SMS Marketing: Text messages with promotional content and service notifications
• Phone Marketing: Calls to discuss new services and promotional offers

You can opt-out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to our WhatsApp or SMS messages
• Contacting us directly at contact@quiwox.shop
• Updating your preferences in your account settings

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing our services
• Legal Requirements: When required by law or to protect our rights and interests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and business operations

When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for marketing purposes

To exercise these rights, please contact us at contact@quiwox.shop

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Information Technology Act, 2000 (India)
• Other applicable local and international privacy laws